Privacy Policy

At Touch of Elegance Decor Design & Event Planner, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website . By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect both personal and non-personal information from you, including:

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  Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you book our services or submit inquiries.
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  Event Information: Details related to your event, such as dates, venue, and design preferences.
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  Non-Personal Information: Browser type, IP address, pages visited, and other analytics to improve our website experience.

2. How We Use Your Information

We use the collected information to:

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  Provide, manage, and deliver our services.
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  Respond to your inquiries, bookings, or customer support requests.
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  Process payments and send invoices.
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  Personalize your experience on our website.
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  Improve our website through analytics and feedback.
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  Send promotional offers, updates, or newsletters (you can opt-out anytime).

3. Sharing Your Information

We will not sell or rent your personal information. However, we may share your information with trusted third parties for the following purposes:

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  Service Providers: Payment gateways, email service providers, and event partners to fulfill your requests.
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  Compliance with Law: If required by law, court order, or legal process.
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  Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but doing so may limit some functionalities of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

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  Access: Request a copy of the personal data we hold about you.
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  Correction: Update or correct inaccurate information.
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  Deletion: Request deletion of your personal data (subject to legal obligations).
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  Opt-out: Unsubscribe from marketing emails or restrict the use of cookies.